Business Communication

This course has been designed to bring the real world of international business communications into the classroom. This course will assist students to improve their English communication skills by using a task based approach with role-play, discussions, group assignments and case studies.

This is a perfect course for you, if you wish to:

  • Know business communications concepts

  • Communicate effectively in a business environment

  • Impress and influence people with your communication skills

Business Communication Skills Course - Information

If you’re searching for a course that helps you improve your business communication skills, then Queenswood College’s Business Communications course in Brampton is your answer.
Course Name: Business Communication
Course type: Certificate
Campus: Brampton, ON
Time: 10 am to 5 pm (Call us for more details: +1 905-872-0088)

One-on-one classes available.

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Business Communication - Course Outline

Here’s the outline of this short course that teaches how to effectively communicate in business environments.

Tools: This is a classroom instructor-led course where concepts are presented using various tools such as:

  • Lectures
  • Class discussions
  • Group discussions
  • Projects
  • Case studies
  • Role play
  • Open class dialogue


  • Know how to exchange ideas and opinions
  • Know how to listen and interpret short extracts, express personal preferences, and answer questions
  • Know how to draw from personal and business experiences to compliment the topic of discussion
  • Be able to develop listening skills such as prediction, listening for specific information, ordering facts, note-taking and correcting summaries
  • Be able to develop reading skills through a variety of tasks
  • Be able to develop spoken and written communication skills in key business areas such as presentations. Meetings, negotiations, telephoning, problem solving, social English, and business correspondence and report writing
  • Be able to use case study to develop understanding of business problems and how to arrive at possible solutions
  • Learn how to look for, apply and prepare for job opportunities

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Contact us: +1 905-872-0088